Returns & Exchanges


If you are in Bogotá, changes are made by size. For this, you must visit our workshop/showroom located at Carrera 17 # 142-07, Cedritos neighborhood. There you will be given proper advice.


For hygiene reasons, underwear cannot be returned. Returns of bras are only accepted due to manufacturing errors and/or with some damage to the fabric.

The client has a maximum period of 2 days after the product has been delivered to inform us of a problem with the garment/s.

Money refunds are not made.

Why choose us?

L'Palussa lingerie, is characterized by its advice on sizing and custom work when clients require it without having an additional value

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